Upasana Hospital

a significant multispecialty medical institution - Upasana Hospital, Kollam

Situated on Q.S. Road, Kadappakada in Kollam city (PIN 691001), the hospital known as Upasana Hospital stands as a significant multispecialty medical institution catering to a wide range of health-care needs in the region. With a bed-capacity of around 300 (some sources indicate up to 350) and a comprehensive service portfolio, Upasana Hospital has established itself as a key health care provider in Kollam. 

Establishment & Philosophy

Upasana Hospital has been developed with the objective of offering advanced medical treatment together with compassionate care. Under the management of the RP Group, it strives to blend state-of-the-art clinical infrastructure with patient-centred services. The hospital’s own statements emphasise that “health is the real wealth” and that they aim to guide communities toward better general health and awareness. 

Location & Access

Located at Q.S. Road, Kadappakada, Kollam – 691001, the hospital is positioned to serve both urban and nearby rural populations, offering convenience in access for emergency as well as planned treatments. The hospital supports a 24×7 accident & emergency centre and walk-in clinic, aiming to provide rapid response for urgent situations. 

Core Services & Specialities

Upasana Hospital offers a broad suite of specialties across both medical and surgical disciplines, backed by modern diagnostics and technology. Some of the major service areas include:

• Women’s Health (Obstetrics & Gynaecology): The hospital’s obstetrics and gynaecology department is equipped to manage high-risk pregnancies, supports VBAC (vaginal birth after caesarean), offers 3D/4D ultrasound scanning, CTG monitoring, and other advanced services including a dedicated Oestrogen Clinic, PCOD Clinic and lifestyle-modification services. 
• Orthopaedics & Joint Replacement: The orthopaedic department handles total knee and hip replacements, arthroscopy, sports medicine, geriatrics, degenerative disease clinics, supported by advanced physiotherapy modalities. 
• Neuro & Spine Surgery, Neurology: The neuroscience wing covers neurological disorders, neuro-surgical interventions, spine surgery, diagnostic neurology. The hospital presents itself as a neuroscience & research centre. 
• Internal Medicine & Sub-specialities: Includes departments such as nephrology (kidney care), gastroenterology (digestive care), urology, respiratory medicine, internal medicine & diabetology. The hospital offers a variety of specialist outpatient and inpatient services.
• Diagnostics & Critical Care: Upasana boasts modern diagnostic laboratories including serology, immunology, cytology; imaging such as CT scans & MRI; several intensive care units (including NICU, paediatric ICU, surgical ICU, medical ICU); a cath lab for cardiac procedures; dialysis units; and post-COVID care clinics. 

Infrastructure & Patient Experience

With multiple operation theatres (five or more as noted in hospital descriptions) and a large ICU capacity, the infrastructure is geared to handle complex surgical and medical cases.  Patient reviews indicate a mixed but generally positive experience: many praise the professional and caring staff, clean environment and accessibility. For example, one review stated:“We got a better treatment from Dr. Harikrishnan in Upasana Hospital. Such a good treatment. Whoever is working there in hospital all are very helpful…” 
On the flip side, some reviews point to areas needing improvement – such as delays, service coordination, and sometimes perceived gaps in housekeeping or hygiene.

Why Choose Upasana Hospital?

There are several compelling reasons for choosing this facility:

• A wide spectrum of specialties under one roof, which means patients may be able to receive multiple services (diagnostic, medical, surgical, rehabilitation) in a single institution.
• Relatively central location in Kollam city, enabling easier access especially in emergencies.
• Emphasis on technologically advanced care (imaging, surgical modalities, intensive care) which can be particularly important for complex cases.
• Focus on women’s health, joint replacement, neurology – areas many patients prioritise when choosing a tertiary care provider.
• The institution’s stated ethos of combining medical excellence with empathy and community orientation.

Things to Note & Patient Tips

• Appointment booking: For specialist outpatient visits (e.g., orthopaedic, neurological, high-risk obstetrics), it is advisable to call ahead and confirm consultant availability given the hospital’s busy schedule.
• Insurance / cashless facility: If your treatment is to be covered by insurance or under a TPA scheme, check in advance whether the hospital is empanelled and your policy covers the treatments you need. Upasana lists extensive insurance tie-ups. 
• Emergency readiness: In case of urgent situations (trauma, heart attack, stroke), the hospital is equipped for 24×7 emergency care. Nevertheless, quick transport and referral preparation are advisable.
• Pre-admission investigations & consultations: If undergoing elective surgery (e.g., joint replacement, spine surgery) or a planned treatment, enquire about required pre-admission tests, bed availability, and expected postoperative care.
• Facility type & room categories: For longer stays, check room categories (standard, deluxe, executive) and associated charges; also check for what amenities (meals, visitor allowances, WiFi) are provided.
• Feedback & peer-reviews: While many patients report positive experiences, some note concerns with service delays or housekeeping—visiting the facility for a preliminary look (if possible) or checking recent review summaries may help. 

Payment Methods

Upasana Hospital in Kollam accepts payments via cash, credit/debit cards, and insurance/TPA services. Digital wallet support is not explicitly mentioned.

💳 Accepted Payment Methods at Upasana Hospital, Kollam

• Cash Payments: Available across departments and billing counters.
• Credit/Debit Cards: Widely accepted for outpatient, inpatient, and emergency services.
• Insurance & TPA Services: The hospital supports multiple third-party administrators and insurance providers for cashless treatment. Patients are advised to confirm eligibility and documentation in advance.
• Digital Wallets (e.g., Google Pay, PhonePe, Paytm): Not explicitly listed on the hospital’s website or contact pages. It’s best to confirm at the billing desk or via phone for current support.
• Online Appointments & Billing: While online appointment booking is available, payment method for online services is not specified.
• Visit Official Website upasanahospital.com

Service Locations

Upasana Hospital primarily serves patients from Kollam city and surrounding regions in Kerala, with a focus on Kadappakada and Chinnakada.

📍 Primary Service Locations

• Kadappakada, Kollam: This is the main location of Upasana Hospital, situated in the heart of the city. It’s easily accessible and serves as the central hub for all specialties and emergency care.
• Chinnakada, Kollam: The hospital is also listed under this locality in several directories, indicating strong service presence and patient inflow from this commercial area Justdial.

🌐 Regional Reach

While the hospital does not explicitly list satellite branches or outreach centers, its multispecialty services and 24x7 emergency care attract patients from:

• Kollam district at large: Including nearby towns like Paravur, Kundara, Kottiyam, and Karunagappally.
• Neighboring districts: Patients from Pathanamthitta and Alappuzha occasionally seek specialty care here, especially for neurology, ENT, and oral surgery.

🚑 Emergency & Referral Network

• The hospital’s emergency and trauma services are operational 24x7, suggesting it receives referrals from smaller clinics and hospitals across the region.